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Frank's Mr. Plumber

About Frank's Mr. Plumber

At Frank's Mr. Plumber, our Plumber team in Tonawanda, NY is committed to keeping your home running smoothly with reliable solutions tailored to your needs. Backed by 1403 reviews and a 4.80-star rating, we take pride in delivering professional service and standout great service and quality.

★★★★★ 4.80 rating (1403 reviews)
Frank's Mr. Plumber
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4.80
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Customer Reviews

What shoppers say about us

Niema Erving

Niema Erving

a month ago

My basement flooded, and we weren't able to get any hot water.. we thought it was a foundational leak, we weren't sure so we called Frank's Plumbing because they were the ones who installed our hot water tank. They came out so Quick!!! I believe the guy's name was Gavin, and his assistant ( didn't get his name) . They were sooo nice and professional. They offered an immediate solution to another company because they weren't able to fix it. But the fact that they came out within an hour, and offered solutions. Made me feel a lot better. Thank you so much guys!!

Anthony Luca

Anthony Luca

2 months ago

I had a great experience with Frank’s Mr. Plumber and highly recommend them. They offer absolutely free quotes, which already put them ahead of most companies I called. Brian Alley, the salesman, was extremely down to earth and refreshingly honest. Since my sewer was completely clogged, he explained that a camera inspection wasn’t possible yet and suggested snaking it first so they could actually see what was going on. No pressure, just logic. The sewer snaking was $100, which was by far the cheapest option in the area. Aiden Camardo came out, and both he and Brian worked on the sewer until it was flowing again. Quitting clearly wasn’t an option for them. Once it was flowing, they called me out and showed me the camera inspection in real time. Brian clearly explained the problem areas, but here’s what really mattered to me: he was honest enough to say the $100 snake did the job and that regular maintenance is all I need right now. Even though Brian is a salesman, he did not try to push an unnecessary or expensive sewer replacement, which says a lot about his integrity. They treated me like a friend, not a paycheck. Honest, hardworking, fairly priced, and straightforward. I’d absolutely call them again.

Tyler Walters

Tyler Walters

3 weeks ago

Fantastic company, I’ll be using them for any plumbing issues I have from here on out! Their $99 drain snaking deal has been a lifesaver while I’ve been dealing with an issue in my main line. Their quote to replace my house trap was by far the most reasonable out of the contractors that came to look at it Kevin lamb and Kyle Whitcomb have been extremely helpful and understanding!

Chris C

Chris C

a month ago

Kyle and Jackson were two of the most knowledgeable, friendly, and professional individuals I have ever had the pleasure of working with. They encouraged me to follow them and hear the explanation of every step of their process, ensuring I understood and was ok with what was happening. They took the time to thoroughly work through all issues and not rush out of the job. I am incredibly impressed, if they are any indication of the professionalism and quality service this Frank’s provides, they will remain at the top of my list for plumbing and HVAC service.

charlene zielinski

charlene zielinski

2 months ago

We had a great experience with this plumbing service from start to finish. Kevin was the first person to come out and look at the situation, and he was calm, thorough, and very clear in explaining what was going on and what our options were. That first visit really set the tone and gave us confidence moving forward. Leo F. and Jake D. handled the work and did an excellent job. They were knowledgeable, efficient, and took the time to explain what they were doing as they went. They were also respectful of our home and helped make a stressful situation much easier to deal with. I also want to give a shoutout to Abbe from accounting. She was incredibly helpful, responsive, and patient in walking us through the billing side of things, which we really appreciated. Overall, it was a great team effort. Everyone we interacted with was supportive and professional. I would definitely recommend them.

Daniel Harding

Daniel Harding

3 weeks ago

Danny and Wilson Jr Were the two gentlemen that came over to help me with my plumbing issue. They did excellent work they arrived on time and they were both great. They give me a couple of options and Executed the work quickly and efficiently. Left my home clean. Really great job by both of these guys. Would definitely recommend

Carin Adey

Carin Adey

2 months ago

This was the 2nd time I’ve called Frank’s (different issue). I mention this because other plumbing companies I’ve used didn’t get return business from me. Now I know who to call. Frank’s has plenty of 5 star reviews but deserves another one. The customer service is top notch for what I’d consider a large company. The techs, particularly Kevin, but also Seth and Aiden, were so kind and respectful. Great personalities too! (Renee was awesome too in taking my calls while I was spiraling). They all went above and beyond with their service and ensured my nearly 70 year old drains were working and never threw in the towel on these tough jobs. Kevin is outstanding and I’m just so beyond grateful for all of his help and hard work. I’m very happy with the service I received and will be using them again. Hopefully for upgrades and not problems. Thank you Kevin, Seth and Aiden!

Rachele E. Petrella

Rachele E. Petrella

3 weeks ago

First used Frank’s in 2014 to waterproof my basement and install a sump pump, foundation repair, and install BrightWhite panels. My basement was transformed! Called them again today (2026)for my mom’s home that needed sewer, drainage, bubbler repair. Tom D. and Tyler G. did excellent work replacing the 1984 drain system, answering my questions, and keeping me updated. Amazing cleanup too. They took care of everything. We are happy. That’s why I called them again!

Paul O

Paul O

3 weeks ago

Main sewer line snake. Joel was very professional and got the job done right. He had the right tools and knowledge, very personable and friendly to boot. I would highly recommend Franks Mr Plumber and Joel as a preferred technician. The price for the service was way more than fair. I was quite happy with the entire experience.

Paulo DeMelo

Paulo DeMelo

3 weeks ago

I called this morning with a sewer back up and was able to get an appointment today. The service technician, Kyle W, showed up only a few hours later. He was incredibly professional, friendly, and knowledgeable. He explained everything thoroughly and answered all of my questions. He was able to quickly diagnose my issue and get my house back to normal. I will definitely be recommending Frank’s Mr. Plumber (and Kyle!) to friends and family.

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Location

2080 Military Rd, Tonawanda, NY 14150, United States

Store Hours

Open Now · Saturday 8:30 AM-10 PM
Friday 8 AM-10 PM
Saturday 8:30 AM-10 PM
Sunday 8:30 AM-10 PM
Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
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